WARNING: This product contains nicotine. Nicotine is an addictive chemical.
This warranty does not apply:
No return or exchange on waterpipes. All Waterpipes are final sale.
VAT, customs, brokerage fees and duties are not included in the shipping rate. Any additional costs are the customer's responsibility.
Cleaning prior to exchange
If an exchange is required, the product must be thoroughly cleaned and clear of any foreign substance.
To request for a return label, please send us an email on email@example.com with your Order ID and device name so we can email you the return label.
Please send us the items back with your Order ID on the following address using the return label provided through the email:
6722 Pheasant Oak Dr. Houston, Tx 77083.
Once the item is received, refund or exchange will be processed after inspection within 2-4 business days.
In case of refund, please expect the amount to be credited in your bank within 2-4 business days or as per your bank's policy.
If you have any questions about our return policy, please reach out to us at firstname.lastname@example.org.